Warranty is valid within Singapore and not outside of Singapore. This warranty covers defective materials and manufacturing faults for a period of one year (12-month) from the date of purchase. Warranty period varies with various products. Within the valid warranty period, faulty parts will be replaced once with no charge but owner shall bear the cost of spare parts for subsequent repairs and replacements. This warranty does not cover but not limited to owner’s misuse, accidents, negligence, alteration, modification, or by means of tampered with, or repaired by any unauthorized service personnel. This warranty does not cover normal wear and tear or damages to the teflon coating, glass parts, inner pot, plastic parts, cutter blades, lamp bulb, handle, knob, baking tray, vacuum flexible hose, fan blades, remote controls, all detachable accessories and as per specify in the Instruction Manual. Under no condition must the serial number be erased, defaced or altered by the dealer or customer, otherwise the warranty is rendered void. The original receipt, gift recipient, warranty card or e-warranty must be presented without demand when you send in your product for repair/service. Any product sent in for repair or service must be collected within 30 days from the date send-in. All unclaimed repaired and serviced products will be subjected to Juan Kuang (Pte) Ltd disposal, if it has not been collected after 30 days. We do not provide on-site service.